Do you offer OEM or ODM?
Yes,OEM and ODM is warmly welcomed as well as doing some design for our customer.
How much custom taxes should I pay?
Actually the taxes amount percentage are different with different countries. You can look over your country website and find some information about it.
Our country has a high import and custom tax,have any good ways for this?
For European customers,you can choose the DPD shipping method.This shipping way it is pre-paid duty. In this way there are no charges upon when receiving the products.
For customers outside EU, the buyers should pay for the custom taxes yourself.But you can contact us,we have good solutions for you.
What about the shipping costs?
The shipping cost has depended on the methods you choose to get the goods. Express is normally the most quickest but also a little expensive. If quantity is big, it is better by sea or by freight.
What is the delivery time?
If have in stock,can make shipping for you in 1-3 days.
For custom samples, about 5-7 days.
For Bulk order: About 5-8 days.
What kinds of payment methods do you accept?
You can make the payment by TT bank account,Western Union or PayPal.
Normally 30% deposit in advance,70% balance before the products are ready to ship.
What Shipping method can you supply?
There are many different ways of shipping method. Such as UPS/DHL/TNT/FEDEX/DPD etc.
What should I do if the packages come with damaged?
Check the product carefully before signing for it!
If you receive a product in damaged packaging, please inspect the item carefully for damage. If there is no damage, please sign for the product. If there is damage, please report it on the delivery note, or refuse the shipment.
If an item is damaged but accepted and not reported, there is no recourse to the delivery company and it is your responsibility to purchase any replacement product.
If the package arrives in good condition, but the product is obviously damaged during transportation, please keep the waybill, packaging, etc., and contact us within 7 days after delivery.